88baje Privacy Policy

1 Data We Collect

88baje collects personal data from you in several ways: directly when you register an account or complete KYC verification, automatically when you use the platform, and occasionally from third-party payment processors when you make deposits or withdrawals. The categories of data we collect are described below.

Registration and Identity Data: When you create a 88baje account, we collect your full legal name, date of birth, mobile phone number, email address, and the username and password you choose. This information is necessary to open and maintain your account and to verify your identity in accordance with our Know Your Customer obligations.

KYC Verification Documents: To comply with age verification and anti-money laundering requirements, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence. We may also request address verification documents such as a recent utility bill or bank statement. These documents are stored securely and accessed only by authorised team members carrying out verification duties.

Financial Transaction Data: We record details of all deposits, withdrawals, and wagers placed on the platform, including the amount, date, time, and payment method used (e.g., bKash, Nagad, Rocket, Upay, or bank transfer). We do not store full payment credentials — only transaction reference identifiers.

Usage and Activity Data: We automatically collect information about how you interact with the 88baje platform, including the games you play, session durations, betting patterns, IP address, device type and operating system, browser type, and the pages you visit. This data helps us improve the platform experience and identify unusual activity patterns.

2 How We Use Your Data

88baje processes your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The primary purposes for which we use your data are as follows:

• Account management: To create, maintain, and authenticate your 88baje account, process your login sessions, and allow you to update your account preferences and settings.
• Identity and age verification: To confirm that you meet the minimum age requirement of 18 years and to verify your identity as required under our KYC procedures. This is a legal obligation and a condition of using the platform.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain a record of all financial transactions associated with your account.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling behaviour, to enforce self-exclusion agreements, and to apply any deposit limits or cooling-off periods you have requested. This processing is carried out in your interest as a player protection measure.
• Fraud prevention and security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct. This includes automated monitoring of transaction patterns and bet histories.
• Customer support: To respond to your enquiries, resolve account issues, and maintain records of support interactions for quality and training purposes.
• Legal compliance: To comply with applicable laws, regulations, court orders, and lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse aggregated usage data and improve the performance, design, and content of the 88baje platform. Individual player data used for this purpose is anonymised or pseudonymised wherever possible.
• Communications: To send you transactional messages (e.g., deposit confirmations, withdrawal notifications, account security alerts) and, where you have opted in, promotional messages about bonuses and offers relevant to your interests.

3 Data Sharing & Third Parties

88baje does not sell, rent, or trade your personal data to any third party. However, in order to deliver our services effectively and meet our legal obligations, we share limited data with carefully selected categories of third parties, all of whom are bound by confidentiality obligations and data protection requirements consistent with this policy.

Payment Service Providers: When you make a deposit or withdrawal, we share the minimum necessary information with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Visa/Mastercard networks to facilitate the transaction. These providers have their own privacy policies governing how they handle data shared with them in the course of payment processing.

Game Content Providers: 88baje delivers games from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To allow these games to function within the 88baje environment, a session token and an anonymised player identifier are passed to the game provider. Your full name, NID details, and financial data are not shared with game studios.

KYC and Identity Verification Partners: We may use third-party KYC service providers to assist in verifying identity documents submitted during registration or at subsequent verification stages. These providers process your document data under strict contractual confidentiality obligations and are not permitted to use your data for any purpose other than verification on 88baje's behalf.

Legal and Regulatory Disclosure: 88baje may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so. We will notify affected players of such disclosures where permitted by law.

Business Operations: We may share data with IT infrastructure providers, cloud hosting services, analytics tools, and cybersecurity partners who support the operation of the 88baje platform. All such providers are contracted to handle data securely and only for the purposes specified by 88baje.

4 Cookies & Tracking Technologies

88baje uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and measure platform performance. We do not use advertising cookies, retargeting pixels, or third-party ad network trackers.

What is a Cookie? A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the website to recognise your device on return visits and to store information about your preferences and session state. Cookies cannot execute code or transmit viruses and do not contain your password or financial details.

The following categories of cookies are used on the 88baje platform:

Managing Cookies: Most modern browsers allow you to view, block, or delete cookies through their settings menu. Please note that blocking strictly necessary cookies will prevent you from logging in to 88baje and using the core features of the platform. Blocking functional or analytics cookies will not prevent you from accessing the platform but may affect the quality of your experience. Detailed instructions for managing cookies are available in the help documentation for your specific browser.

5 Data Retention & Storage

88baje retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. The specific retention periods applied to different categories of data are described below.

• Account data (name, contact details, login credentials) is retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with financial record-keeping requirements.
• KYC documents (NID copies, passport scans, address verification) are retained for a minimum of 5 years following the completion of verification or account closure, whichever is later.
• Transaction records (deposit and withdrawal history, bet records) are retained for a minimum of 7 years to satisfy financial compliance and anti-money laundering record-keeping obligations.
• Support correspondence is retained for 3 years from the date of the last interaction, to support quality assurance and dispute resolution.
• Analytics data is retained in anonymised or aggregated form only, with no individual identifiers, for up to 24 months.
• Marketing preferences and opt-in records are retained for 3 years from the date of the last consent update.

Data Storage Location: Your personal data is stored on servers located within secure data centre facilities. 88baje applies appropriate technical and organisational safeguards to protect data at rest and in transit regardless of where storage infrastructure is physically located.

When data is no longer required and the applicable retention period has expired, 88baje deletes or anonymises it using secure deletion processes that prevent recovery or reconstruction of the original data.

6 Security Measures

88baje implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, 88baje maintains industry-standard protections across all layers of the platform.

Technical safeguards in place include:

• TLS/SSL encryption for all data transmitted between your device and 88baje servers.
• Encrypted storage of passwords using modern hashing algorithms — 88baje staff cannot view your password in plain text.
• Firewall protection and intrusion detection systems monitoring network traffic in real time.
• Access controls ensuring that only authorised personnel can access specific categories of player data, on a need-to-know basis.
• Regular security assessments and vulnerability reviews of platform infrastructure and code.
• Automated fraud monitoring and anomaly detection systems operating 24 hours a day, 7 days a week.

Your Responsibility: The security of your account also depends on actions you take. You are responsible for keeping your account password confidential, using a strong and unique password, not sharing your login credentials with anyone, and logging out from shared devices. If you believe your 88baje account has been accessed without your authorisation, contact the support team immediately at [email protected].

Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights and freedoms, 88baje will assess the breach promptly, take steps to contain it, and notify affected players as soon as reasonably practicable. Notifications will be sent to the contact details registered on your account.

7 Your Privacy Rights

As a user of the 88baje platform, you have a number of rights with respect to your personal data. These rights are described below, along with guidance on how to exercise them. 88baje will respond to all valid privacy rights requests within 30 calendar days of receipt.

• Right of Access: You have the right to request a copy of all personal data that 88baje holds about you. This is sometimes referred to as a Subject Access Request. We will provide a summary of your data in a readable format free of charge for the first request in any 12-month period.
• Right to Rectification: If any personal data held by 88baje is inaccurate or incomplete, you have the right to request that it be corrected. For most account details, you can update information directly in your account settings. For KYC-verified data (such as your legal name or date of birth), corrections must be supported by updated identity documentation.
• Right to Erasure: You may request that 88baje delete your personal data. We will honour this request where the data is no longer necessary for the purpose for which it was collected and where no overriding legal retention obligation applies. Note that financial transaction records must be retained for regulatory compliance purposes and cannot be erased on request.
• Right to Restrict Processing: You may request that 88baje restrict the processing of your data in certain circumstances — for example, if you are contesting the accuracy of the data or if you have objected to processing and a determination is pending.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case 88baje will assess whether our interests are overridden by your rights and interests in the specific circumstances.
• Right to Data Portability: Where technically feasible, you may request a copy of data you have provided to 88baje in a structured, commonly used, machine-readable format, so that you can transfer it to another service if you wish.

To exercise any of these rights, please send a written request to the 88baje support team. Email: [email protected] (plain text — not a clickable link). Please include your registered account name, the specific right you wish to exercise, and sufficient detail for us to identify and action your request. Identity verification may be required before we process certain requests.

8 Policy Updates & Contact

88baje reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, platform features, or applicable legal requirements. When material changes are made to this policy, we will notify registered players via the email address or mobile number associated with their account, and we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy regularly to stay informed about how 88baje handles your data. Continued use of the 88baje platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

Previous Versions: If you would like to review a previous version of this Privacy Policy, please contact our support team and we will provide a copy upon request.

Contact for Privacy Matters: If you have any questions about this Privacy Policy, wish to exercise a data rights request, or have concerns about how 88baje processes your personal data, please contact us. Our team is available 24 hours a day, 7 days a week.

Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Enquiry" and include your registered account name so we can locate your records efficiently.